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Frequently Asked Questions

An e-ticket is a digital flight ticket stored electronically by airlines, replacing traditional paper tickets.
What are the benefits of an e-ticket?
• Convenience: No need to carry a paper ticket.
• Instant Access: Easily access your ticket details.
• Self-Service Check-in: Use automated machines for check-in.
• Environmentally Friendly: Reduces paper waste.
What do I need to use an e-ticket?
To use an e-ticket, you typically need your credit card used for booking (for verification), any traveler loyalty cards, your e-ticket receipt, and the airline's reference number.
Can I get a paper ticket instead of an e-ticket?
Some airlines issue paper tickets for specific flights. Check your booking confirmation or contact customer service for details.
Is it safe to use e-tickets?
Yes, e-tickets are secure and widely used. Ticket information is encrypted and stored securely in the airline's system.
Can I change or cancel my e-ticket?
You can change or cancel your e-ticket following the airline's policies. Check with the airline for specific guidelines.
Do e-tickets earn frequent flyer miles?
Yes, e-tickets generally earn frequent flyer miles or points, similar to traditional paper tickets.
Are there any restrictions on using e-tickets?
Check with the airline for any specific restrictions that may apply to using e-tickets, especially regarding check-in procedures or international travel.
How early should I arrive at the airport with an e-ticket?
It's advisable to arrive well in advance of your flight's departure time, particularly during peak travel periods.
Can I use my e-ticket for international flights?
Yes, e-tickets are accepted for both domestic and international flights, provided they are issued by the airline serving those routes.

To ensure a smooth travel experience, please adhere to the following check-in guidelines based on your flight type:
• International Flights: Arrive at the airport and check-in at least 3 hours prior to your scheduled departure.
• European Flights: Arrive at the airport and check-in at least 2 hours prior to your scheduled departure.
• Domestic Flights: Arrive at the airport and check-in at least 1 hour prior to your scheduled departure.

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